Hay House Docent – Macon, GA

Hay House docents work as tour guides, providing historical background information for the 18,000 square-foot antebellum mansion, a National Historic Landmark in Macon, Georgia. Docents are expected to interact with our guests and staff while working at the reception desk; therefore, hospitality, basic receptionist skills, and public speaking ability are important.

Summary of Duties:

  • Provides services to visitors to Hay House including admissions, tours and museum shop sales. Reports to the Curator of Education.

Responsibilities:

  • Conducts tours for individual visitors and groups, interpreting the house, its collections, and 19th and 20th -century life based on provided training materials and updates
  • Sells tickets for general and group admission to Hay House
  • Answers the Hay House telephone, provides basic information to callers, directs callers to other staff as appropriate, and takes messages when necessary
  • Protects the collection while on duty
  • Assists with reservations and payments for special tours & events as needed
  • Assists with payment collections for scheduled school and group tours
  • Handles and monitors museum shop sales
  • Attends staff meetings and training opportunities
  • Assists in shop operations as requested
  • Assists in special projects as requested by Director of Collections and Programs. 

Qualifications:

  • Position requires strong verbal communication skills, a pleasant manner, and the ability to work well with the public.
  • Some prior experience with leading a group or teaching in a formal or informal setting is desirable.
  • Must be cooperative, outgoing, engaging, enthusiastic and flexible.
  • Must be able to work well under pressure, with the ability to handle large groups.
  • Strong interest in history and eagerness to learn specific information required for tours.
  • This position includes an extended length of time standing, walking and talking to visitors.  The docent must be able to lift and carry 30 lbs.
  • Must be able to handle money and work with a point of sales system.
  • A high school diploma is required, two to four years college degree, or relevant coursework, preferred.
  • Ability to work flexible hours to include weekends and holidays.

Starting Salary: $10.00/hour

Full Time/Part-Time: Part-time, up to 30 hours per week

Exempt/Nonexempt: Nonexempt

To apply: Send cover letter and resume to Clint Sims at csims@georgiatrust.org. No phone calls please.